Knowledgebase

I want to cancel my account - how do I do this?
We're sorry to loose you as a client but do thank you for your custom! To cancel your account...

30 Days Money Back Guarantee
30 Days Money Back Guarantee We are confident that you'll be pleased with the Webclo Hosting...

Can I run a forum on your servers?
Yes! Forums are fully compatible with our service and we even offer an installation program with...

Getting your EPP code

How do I activate SSH access on my account?
SSH is by default disabled on your account. Please open a support ticket with us and we can...

How do I get my website listed in Google etc?
Getting your website listed in Google and other search engines can be a long process but these...

How do I reset my control panel password?
Once logged into Cpanel you can change your Cpanel's password. If you have forgotten your...

My website is suspended - why?
If you find that your website has been suspended there is usually an issue with your account that...

What is my database server name?
Your database server name will always be "localhost" (unless we have configured you with a...